Volume Two of the Listen More Sell More sales-training series picks up where Volume One left off, introducing new data and tools to use with our uniquely different approach to selling and closing sales. Here, the student/reader learns the vital components for building understanding with prospects, as well as how to guide and control prospects toward a winning outcome. Further, we introduce a datum that likely will never be found in any other sales-training book or method. Of course, as with Volume One, we include suggested "Application Exercises" that can improve the exact skills being taught in this volume while increasing the student's certainty of knowing the data presented and knowing how to apply them to help ensure closed sales. Important quotes and definitions from renowned educator Mr. L. Ron Hubbard are included to add a fresh perspective to the various data. Volume One covered the Basics, and Volume Two covers the Intermediate level of sales. The complete Listen More Sell More series will be complete with the forthcoming release of Volume Three which will take up the subject of handling objections by the use of "Tone" (emotional reactions).